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Product: TrustFax
Plan Reviewed: Prestige User |
May 2012 | |
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Overall Rating |
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| User Reviews | Click here | |
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TrustFax is owned by Comodo and has been around since----. They provide a range of 8 off the shelf small business packages and will provide custom packages oupon request. The also offer business plans for multiple users and fax broadcasting services to cover larger volume requirements. The online storage options are the most generous of all the packages we have reviewed and the pricing structure is both flexible and reasonable. Customer Support is also very good. |
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Security Features Sending Faxes Attachment file types
Plugins Recieving Faxes Additional Features |
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TrustFax offer 8 off the shelf packages as shown below:
Nice feature: Additional page credit does not expire and will rollover from month to month. Hidden Cost:
Custom packages can also be requested by emailing sales@trustfax.com. corporate and multi-user business plans are also available. Plans can be upgraded without changing your fax number. eBilling and fax reporting is enabled on the web portal so you can track your payments and see where your faxes are going and when. You can also change your credit card details and purchase additional pages and storage space. |
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The web portal is a dream to use. Very well laid out and simple to use. There is plenty of documentation and the forum section - once found! - has loads of information to get you out of any annoying problems that might crop up. There is nothing to download or install so you can be up and running in no time at all. |
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As mentioned above, the customer support is very good. There is an online ticketing system, a troubleshooting wizard, a knowledgebase, an FAQs section and a forum. There is also a user guide and you can email support or call them on a toll free number. |
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Click here to see if they support local numbers in your area. |
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Trustfax off a huge array of pricing plans and will give you a custom plan if none of the off-the-shelf packages fit your needs. Fax delivery is fast, customer service is very good and they provide you with a good balance of features. This package is well worth considering. |
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