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Product: MyFax
Plan Reviewed: Best Value |
Last Reviewed: May 2012 | |
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| User Reviews | Click here | |
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MyFax® is owned by Protus IP Solutions and was formerly known as Virtual Fax. It is an award-winning Internet fax service that lets you send and receive faxes through your email. MyFax provides exceptional value, a low monthly price, and 24/7 customer support. Send 100 and receive 200 free faxes every month and get your first month free as a no obligations trial. MyFax is the most feature-rich package we have reviewed to date. Faxes can be stored for upto 1 year and can be sent from upto 5 email addresses. A real local rate or toll free number is included in the price. |
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Security Features Sending Faxes Attachment file types Plugins Recieving Faxes Additional Features |
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MyFax offers 3 packages as shown below:
eBilling is built in to the web portal. There are no contractural obligations, everything is managed on a monthly or yearly payment scheme. Faxing packages apply within the free faxing zone. Outside this zone international rates apply. Corporate plans are availabe to handle faxing for companies with larger requirements. |
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MyFax is extremely easy to use and integrates seamlessly with any emial package as well as Microsoft Office, Lotus Notes and ACT!. You can be up and running without installing any software and can send and receive faxes from any internet enabled device. The MyFax Central interface is very simple and should present no problems to most people. If you do run into a snag, there is a huge array of help available. All in all this is one of the easiest packages to use we have ever encountered. |
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MyFax Customer Support is excellent. You can call them on a toll free telephone number that is available 24/7 every day. Use Email or Live Chat to talk to them. There is also a load of webinars, tutorials and guides as well as a Knowledge base and FAQ sections all of which are well laid out and easy to use. Whenever we have called MyFax we have found them friendly, courteous and helpful. |
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In the US you can choose a local rate number in any state. In Canada you can choose a local rate number from any of the 13 provinces. 866, 877 or 888 toll free number are also available in both countries and vanity numbers can be purchased. In the UK, local rate numbers are available in many cities and 808 toll free numbers are also available. In the rest of Europe the following numbers are available:
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MyFax is probably the best faxing solution on the market today for individuals or small to medium businesses. They don't have the coverage of eFax but that said they do have very impressive coverage over the globe. They are not the best value for money option if you are looking for high levels of free faxing. However, if you are looking for a reliable fax provider with loads of features, an easy to use interface and excellent technical support then MyFax is the deal for you. |
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